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Account & Billing

  • How much do your products cost in my country's currency?
  • I don't have/want to use my credit card. Why is PayPal asking me to add one?
  • I forgot to cancel my subscription; can I get a refund?
  • I want to pause my subscription for a bit. Can I do that?
  • I was issued a refund but I still don't see the money.
  • If you're in Canada, how come you charge in USD?
  • International Transaction Fees
  • Is sales tax charged for these products?
  • Is there a contract with Drumeo?
  • My account has funds. How come my payment failed?
  • My last payment failed and I want to reinstate my payment plan. How do I do that?
  • New: What comes with my Drumeo membership?
  • What are my membership options?
  • What are my membership options?
  • What payment methods do you accept?
  • When will I be charged for my next membership renewal?
  • When will I be charged for my next payment plan payment?
  • Where can I find my account information?
  • Where can I find my billing history and invoices?
  • Why did my membership renew?
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